Carlisle Barracks DEERS/ID Card Office

 

The office is located in Room 135 at 46 Ashburn Drive, Anne Ely Hall, Carlisle, PA 17013

 

Hours of Operation:

0730 to 1530 hours Monday-Friday, except the 2nd and 4th Wednesday of each month (0900 to 1530 hours). Customers in need of a Common Access Card (CAC) must arrive no later than 1500 hours. All others need to arrive no later than 1515 hours.

The office is closed on federal holidays, weekends, post closings due to inclement weather, and unforeseen RAPIDS website system outages.
 

Telephone: (717) 245-3533 or 4321; DSN 242-3533 or 4321

For those customers driving a long distance, it is recommended that you call the office beforehand to ensure the DEERS/ID Card website (RAPIDS) is operating, that the post is open, and we can provide you with information on any/all documents you need to bring with you. In case of inclement weather please call 717-245-3700.
 

DEERS/ID Cards Eligibility Requirements

Documentation / Requirements

    Proof of Identity is Mandatory! Below is guidance for acceptable identification documents.

    • Click here for Primary and Secondary Documents
    • All documents must be originals, or original court certified copy.
    • All foreign documents must be originals with an Apostille and translated in English. Please contact the department of Foreign Ministry Affairs in the country of issuance or Google "Apostille certification & country" to obtain guidance.
    • All court documentation must be state or county certified stating that it has been filed and recorded in the courthouse.
    • When a Social Security (SS) number is required, you must present a SS Card.
    • Driver's Licenses must have an actual date of expiration. Can not be expired

    Military Members

    • Official documentation must be presented for any updates or changes (i.e. Promotion Orders, Name Change Memorandum, Social Security Card.
    • Must present two (2) valid, unexpired forms of identification.

    DoD Civilians

    • All data must be previously input through Civilian Personnel Advisory Center (CPAC).
    • Must have two (2) valid, unexpired forms of identification

    DoD Contractors

    • All data must be previously input through Trusted Agent Sponsorship System (TASS).
    • If going overseas, a Letter of Authorization (LOA)/Synchronized Pre-deployment and Operational Tracker (SPOT) is required. For initial card, LOA cannot be older than 30 days from deployment start date.
    • Must have two (2) valid, unexpired forms of identification

    Family Member

    • (18 years and older) Must have two (2) valid, unexpired forms of identification and one of the following:
      • Sponsor present
      • Valid Power of Attorney (POA)
      • DD Form 1172-2: ID Card Application signed by the Sponsor and a Verifying Official

    For adding family members

    • Spouse
      • Marriage Certificate/License
      • Drivers License (Unexpired)
      • Birth Certificate (Must contain the name of at least one parent)
      • SS Card
      • Unexpired Photo ID issued by state or local government (No Badges)
      • Final Divorce Decree, annulment or death certificate from previous marriage
    • Name Change for Spouse Upon Enrollment
      • The name may only be changed if the spouse provides at least one source of identification such as a Social Security Card or valid Driver's License reflecting the name. If the spouse does not have one ID with her new name, the spouse will be enrolled in DEERS with her maiden name, but after Spouse is enrolled in DEERS with her maiden name, she must provide two forms of ID with new name.
    • Former Spouse
      • Marriage Certificate/License
      • Drivers License (Unexpired)
      • Final Divorce Decree
      • DD Form 214 (Copy 4)
      • Military ID Card (DD Form 1173)
      • Unexpired Photo ID issued by state or local government
      • SS Card.
    • Children
      • If parents are not married, see Child born out of Wedlock section below
      • Birth Certificate (Must contain the name of at least one parent) or Hospital Confirmation of Birth
      • Social Security Card (if received)
    • Step Children
      • Marriage Certificate/License
      • Birth Certificate must contain the name of at least one parent) or Hospital Confirmation of Birth
      • Social Security Card
    • Adopted Children
      • Final Adoption Decree or documentation from authorized placement agency under the Department of Human Services
      • Birth Certificate
      • Social Security Card
    • Ward  (Initial Entry Cannot be Cross Service)
      • Court order granting full custody to the Sponsor. Court order must stipulate that the child will be in the care and custody of the Sponsor for no less than twelve (12) consecutive months. The court order can designate length of custody by age, time or permanency.
      • Birth Certificate
      • Social Security Card
    • Child Born Out of Wedlock (Initial Entry Cannot be Cross Service)
      • Birth Certificate
      • Social Security Card
      • One of the following:
        • Voluntary Acknowledgment of Paternity from the State in which the child was born
        • Court Order establishing paternity
        • Dependency Determination (Except Army not required) 
    • Child Born Overseas
      • FS 240: Consular Report of Birth Abroad or DS Form 1350: Certification of Report of Birth
      • Social Security Card
    • DFAS Packets, incapacitated Child (Initial Entry Cannot be Cross Service) 
      • DFAS approval if applicable.
      • Unexpired Photo ID
      • Military ID
      • SS card and medical sufficiency statement (memorandum from doctor).
    • DFAS Packets, Parent/Parent-in-law (Cannot be Cross Service)
      • DFAS approval, photo ID, SS card, birth certificate and birth certificate of sponsor. Parent-in-law: in addition to above documentation, please include birth certificate and marriage certificate of sponsor and spouse.
      • The ID Card Facility does not handle the approval for these packets.
      • All packets need to be re-certified every 4 years.

    Retirees (Initial Retirement)

    • Initial Retirement: Retirement Orders and DD Form 214 (Copy 4) (Active Duty)
    • Reserve/National Guard Retirees need Orders/Letter transferring to Retired List and authorizing retired pay
    • If Medicare eligible, must present Medicare Card
    • Must have two (2) valid, unexpired forms of identification

    100% Service Connected Disable Veteran (DAV)

    • Letter from Department of Veteran Affairs showing member as an honorably discharged veteran rated as 100% service connected, authorizing commissary store and exchange privileges
    • DD Form 214 (Copy of Member 4)
    • Must have two (2) valid, unexpired forms of identification. Social Security Card

    Full-Time Students

    • (21-23 years old) - Attending accredited institution
    • Must have two (2) valid, unexpired forms of identification, Letter from Student Registrar's Office or National Clearing House stating full-time student with an expected graduation date.

    Lost Identification Cards:

    Active Duty, Reserve, National Guard & ROTC Cadets must bring a counseling statement signed by commander or first sergeant and Cbks Form 245-R-E from the Carlisle Barracks Police Station (DES).

    Civilians, Retirees, Family Members, or DAVs replacing a lost or stolen ID card must present a Cbks Form 245-R-E from the Carlisle Barracks Police Station (DES).

    Identification Tags (Dog Tags):

    This service is only available to Active Duty, Reserve, National Guard, and ROTC cadets. Please call our office for further information.

    TRICARE Young Adult:

    New program available for children from 21 to 26 years and not eligible for employer medical benefits/insurance. The ID Card/DEERS office will verify TRICARE eligibility in DEERS and a new ID card will be issued for medical and pharmacy benefits only. The ID Card/DEERS office will not have the ability to resolve any issues involving enrollment, if the record in DEERS does not authorize TRICARE, you must resolve the issue with the TRICARE office.

Frequently Asked Questions (FAQs)

    Does my sponsor have to be with me to get an ID Card?

    • Yes, with the following exceptions:
      • If the sponsor signs DD Form 1172-2: Application for Uniformed Services Identification Card/DEERS Enrollment in front of a Verifying Official, the family member may bring this form unaccompanied by the sponsor.
      • The family member may sign the DD Form 1172-2: Application for Uniformed Services Identification Card/DEERS Enrollment using a current (original) Power of Attorney (P.O.A.).
      • If none of the above, a 30-day temporary card may be issued.

    Once the DD Form 1172-2 is signed, how long is it good for?

    • The DD Form 1172-2: Application for Uniformed Services Identification Card/DEERS Enrollment is good for up to 90-days.

    What is the earliest an ID card can be renewed before expiring?

    • 60-days, with the following exceptions:
      • card is damaged.
      • promotion of sponsor (for spouses, not children).
      • change of status.

    If the sponsor is deployed, how can a family member receive an ID card?

    • The dependent should bring documentation stating deployment, or valid power of attorney if someone needs to added to sponsor's record in DEERS.

    What is the minimum age a dependent can receive an ID card?

    • Age 10, with following exceptions:
      • dependent, dual active service members.
      • sponsor is a single parent.
      • dependent is not residing in sponsor's household.

    How long may a dependent keep an ID card?

    • Up to age 21. At age 21, if the dependent is enrolled full time in an accredited institution of higher learning, that dependent may have an ID card until the date of graduation or their 23rd birthday, whichever occurs first.
    • EXCEPTION: The dependent is incapacitated either before the age of 21, or before the age of 23 if a full-time student. Certain forms need to completed and forwarded to DFAS and are available at this office.

    What is needed to establish a dependent as a full-time student in DEERS?

    • A letter from the school's registrar's office stating the dependents full-time status and anticipated graduation date. The sponsor must also be providing over 50% supports for the dependent.

    Can a parent, step-parent, or parent-in-law be added as a dependent to DEERS?

    • Yes. There are forms available at the ID Card Center that must be filled out and sent to DFAS for approval. Once approved the service member should bring the forms and the newly established dependent to the ID card center to be entered into DEERS and to receive an ID card.

    How are family members and wards added to DEERS?

    What is required for a Disabled American Veteran (DAV) to receive a military privilege ID card (DD Form 2765)?

    • To receive a military privilege ID card, the person must bring:
      • The letter from the Office of Veteran Affairs (VA) stating that they are 100% disabled and has entitlements to the Commissary and Post Exchange.
      • The Service Members DD214 Copy 4: Certificate of Release or Discharge from Active Duty
      • Picture ID and supporting documentation for any and all family members to be added.
      • Social Security Card
    • Note: A Disabled American Veterans ID card entitles them to Commissary and Post Exchange privileges only. Medical is handled by VA.

    What cannot be cross serviced by this ID Card Center?

    • Initial verification for unremarried or unmarried former spouses.
    • Incapacitated children
    • Other individuals who require a dependency determination (over 50 percent support) (i.e. wards, parents, parents-in-law.)
    • Retirees from other services and former members not currently enrolled in DEERS.
    • Illegitimate child of a male sponsor, when paternity has not been judicially determined.
    • Illegitimate child of sponsor's spouse, when the sponsor is a member of another Service.
    • Navy and Marine Corps dependents residing in the Philippines.
    • Abused dependents.

    You may call (717) 245-3533 or 4321 or e-mail any questions you have to usarmy.carlisle.imcom-atlantic.mbx.imne-clb-hrm@mail.mil